Hotel Front Desk Representative
5 days ago
We are seeking a highly skilled and enthusiastic Hotel Front Desk Clerk to join our team at Ramada Waterfront. As a key member of our guest services team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.
Key Responsibilities:- Welcoming guests and checking them in and out in a timely and efficient manner
- Managing guest accounts and resolving any issues that may arise
- Answering incoming calls and responding to guest inquiries in a professional and courteous manner
- Collaborating with the housekeeping department to ensure guest rooms are ready and clean
- At least one year of experience in the hospitality industry, preferably in a front desk or guest services role
- High school diploma or equivalent required
- Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
- Proficiency in Microsoft Office and reservation management systems
Why Work with Us?
At Ramada Waterfront, we value our employees and offer a dynamic and supportive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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