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Front Desk Associate
2 months ago
We are seeking a highly motivated and customer-focused Front Desk Associate to join our team at the Magnuson Hotel Copper Crown in Hancock, Michigan.
Key Responsibilities:
- Provide exceptional guest service, ensuring a warm and welcoming experience for all visitors.
- Process reservations, charges, and guest accounts using our computerized system.
- Respond promptly and professionally to guest inquiries and concerns.
- Collaborate with team members to maintain a clean and organized front desk area.
- Balance cash drawer and maintain accurate financial records.
Requirements:
- Must be 16 years of age or older.
- Prior hotel/motel front desk experience is preferred.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- Strong communication and problem-solving skills.
- Ability to lift up to 30 pounds and stand for long periods.
What We Offer:
- A competitive starting wage of $16.00 per hour based on experience.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
About Us:
The Magnuson Hotel Copper Crown is a 46-room hotel located near Michigan Technological University, Portage Lake, and Finlandia University. We offer a convenient and comfortable stay for guests, with easy access to local attractions and amenities.
