Operations Manager
2 weeks ago
We are seeking an experienced Operations Manager to join our team at Green Mountain Veterinary Hospital. As our Office Manager, you will play a pivotal role in the day-to-day operations of our clinic, ensuring the smooth and efficient running of our administrative and client service functions.
About Us:
Green Mountain Veterinary Hospital is a leading provider of veterinary care in the region. We take pride in our compassionate approach to veterinary medicine, one that blends traditional practices with gentle techniques for the most comprehensive animal care.
Key Responsibilities:
- Administrative Management: Oversee daily administrative tasks, including appointment scheduling, client communications, and medical record management.
- Staff Supervision: Manage and support front desk and administrative staff, fostering a positive and collaborative work environment.
- Financial Management: Handle billing, invoicing, and financial reporting, working closely with our accounting team.
- Client Relations: Ensure exceptional client experiences by addressing inquiries, resolving concerns, and maintaining a welcoming and friendly atmosphere.
- Inventory and Supplies: Manage inventory levels, order supplies, and oversee vendor relationships.
- Compliance: Ensure compliance with veterinary regulations, including record-keeping and reporting.
Requirements:
- Office Management Experience: A minimum of 2 years of experience as an office manager in a veterinary clinic or related healthcare setting is required.
- Veterinary Technician Background: Alternatively, candidates with at least 5 years of experience as a veterinary technician, including some managerial responsibilities, will also be considered.
- Strong Organizational Skills: Exceptional organizational and multitasking abilities are a must.
- Communication Skills: Excellent communication skills, both written and verbal, to interact with clients and team members effectively.
- Team Leadership: Proven ability to lead and motivate a team.
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