Customer Service Liaison for Kitchen Cabinet Solutions

6 days ago


Newark, New Jersey, United States Fabuwood Cabinetry Corp Full time
Job Overview

Fabuwood Cabinetry Corp is seeking a highly skilled Customer Service Liaison to join our team in the Dealer Support Department.

This role requires excellent communication and problem-solving skills, with a focus on providing top-notch customer service and support.

Key Responsibilities
  • Manage high-volume customer inquiries via phone, email, or chat
  • Provide accurate product information and resolve issues efficiently
  • Build strong relationships with customers through proactive communication and issue resolution
  • Maintain accurate records of customer interactions and account management
  • Stay up-to-date on product knowledge and industry trends to provide expert advice
Requirements
  • 1+ year of experience in customer-facing roles, preferably in a similar industry
  • Excellent communication, problem-solving, and time management skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • High school diploma or equivalent required; degree in a related field preferred
Compensation and Benefits
  • $45,000 - $60,000 per annum, depending on experience
  • Ongoing training and development opportunities
  • Comprehensive benefits package, including health insurance, retirement plan, and paid time off
About Us

Fabuwood Cabinetry Corp is a leading manufacturer of kitchen cabinets in the United States. We are committed to delivering exceptional products and services to our customers, and we're looking for talented individuals to join our team.


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