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Customer Service Representative
2 months ago
Since 1980, The Firehouse has been a locally owned and operated business, specializing in providing great food and famous hospitality to our customers.
Job SummaryWe are seeking a highly motivated and enthusiastic individual to join our team as a Hospitality Team Member. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and contributing to the overall success of our business.
Responsibilities- Cleanliness and Sanitation: Maintain a clean and sanitized environment for our guests, including cleaning and resetting guest tables, and adhering to our high standards of cleanliness and food safety.
- Customer Service: Provide exceptional customer service, including greeting guests, taking orders, and serving food and beverages in a timely and efficient manner.
- Teamwork: Work collaboratively with other team members to ensure seamless service, including communicating with the kitchen and other staff members to facilitate effective seating, table utilization, and service.
- Time Management: Manage your time effectively to maintain a consistent and productive pace, ensuring that all tasks are completed to a high standard.
- Communication: Communicate effectively with guests, team members, and management to ensure that all needs are met and that our guests have a positive experience.
- Physical Demands: Be able to lift up to 30 pounds, twist, bend, and reach, and stand for extended periods of time.
- Personality: Possess a warm and friendly personality, be enthusiastic about providing great service, and have a positive and optimistic perspective.
- Skills: Be able to think and process quickly in a fast-paced environment, manage multiple tasks simultaneously, and communicate effectively with guests and team members.
We offer a competitive salary, opportunities for advancement, and a fun and dynamic work environment. If you are a motivated and enthusiastic individual who is passionate about providing great service, we encourage you to apply for this exciting opportunity.
