Senior Business Line Liaison

5 days ago


Greenville, South Carolina, United States TD Bank Full time
Job Description

As a Senior Business Line Liaison at TD Bank, you will play a critical role in supporting the execution of risk and governance activities within your designated line of business area of responsibility (LOB).

Key Responsibilities
  • Act as the point of contact for key risk and governance activities, coordinating actions, responses, and documentation for the business in areas of increased risk (inherent and residual) or complexity.
  • Provide coaching and oversight for the Business Line Liaison (BLL) and review documentation prepared by the BLL related to areas of increased risk or complexity.
  • Support the Retail Default Management (RDM) organization, including TD Helps, Collections, Foreclosure, Bankruptcy, Asset Management, and Process Optimization.
  • Partner with stakeholders, including the Business, Controls Governance, Compliance, Risk, and Legal, to drive solutions.
  • Oversee the completion of all closure activities to ensure all action plan deliverables are met, and document the remediation implemented by the business.
  • Prepare or review all closure packages or required templates for all findings and issues in the LOB, obtain LOB approval, and submit to 1B SSGC.
Requirements
  • Bachelor's degree and/or equivalent experience.
  • 7+ years of Business Line Experience in Bank Operations.
  • Strong understanding of risk & controls in high-risk areas and complex business environments.
  • Experience drafting Risk & Control documentation, including issue responses, action plans, issue summaries, or other audit or regulator commentary.
  • Project management experience to manage multiple requests and projects.
  • Strong communication skills, both written and verbal, including with executive management.
About TD Bank

TD Bank is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. We deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States, and around the world.

We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities, and colleagues. We are committed to providing the support our colleagues need to thrive both at work and at home.



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