Higher Education Operations Director
6 days ago
The Director of Student Success and Operations will oversee the daily operations of the Student Success Centers at the Ozarks Technical Community College, ensuring seamless delivery of student-centered services. This role requires a strong leader who can build relationships with campus administration, department chairs, and faculty to provide timely support to students.
Key Responsibilities- Supervise and manage the Student Success teams at each OTC Center, ensuring effective operations and high-quality service delivery.
- Collaborate with the Student Success leadership team to identify best practices and develop ongoing updates to processes for Student Success work across the college system.
- Build and maintain relationships with campus and center administration, department chairs, and faculty to provide meaningful support to students.
- Evaluate the progress of Admissions Counselors and College Navigators in meeting key performance metrics and provide coaching for underperforming employees.
- Coordinate monthly priorities and data metrics for Admissions Counselors and College Navigators at each Student Success Center.
- Collaborate with the Director of Waynesville and Fort Leonard Wood Education Centers to provide student onboarding, advising, and enrollment support.
- Assist in the development and maintenance of Student Success training materials and technical assistance documents.
- Work with the Coordinator of Student Affairs Training & Development to train and onboard new Student Success team members and coordinate ongoing professional development for the Student Success department.
- Exhibit exemplary attendance and punctuality, and comply with college policies and procedures.
- Bachelor's degree from a regionally accredited institution of higher learning.
- Prior leadership and supervisory experience.
- One year of experience in case management, advising, training, or relevant experience.
- Prior experience using data to evaluate and make changes to operations.
- Ability to switch between interpersonal skills and data management quickly and often.
- Ability to work well with others.
- Strong oral and written communication skills.
- Master's degree from a regionally accredited institution of higher learning.
- Three years of leadership and supervisory experience.
- Experience in student services, including career exploration, financial aid, and academic planning.
- Experience tracking metrics and working with key performance indicators.
- Experience working within a collegiate setting.
- Experience with Colleague.
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Director of Student Success and Operations
4 days ago
Lebanon, Missouri, United States Ozarks Technical Community College Full timeJob Title: Director of Student Success and OperationsOzarks Technical Community College is seeking a highly skilled and experienced professional to serve as the Director of Student Success and Operations. This leadership position will be responsible for overseeing the operations of the Student Success Centers at the OTC Lebanon, Waynesville, and Republic...
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Logistics Supply Specialist
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