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Lead Medical Assistant in Primary Care

2 months ago


Lebanon, Missouri, United States Mercy Full time
Position Overview:


The Lead Medical Assistant in Primary Care plays a crucial role in collaborating with Mercy Primary Care Providers to ensure the delivery of safe, timely, and effective patient care. This position is essential in fostering a patient-centered approach while working within a systematic framework.


The Lead MA will engage with patients, healthcare providers, and the broader clinical team to enhance quality outcomes for all individuals under our care.


Job Responsibilities:
  • Assist in the coordination of patient care activities.
  • Support the primary care operations team in achieving operational excellence.
  • Drive quality improvement initiatives in collaboration with the clinical team.

Qualifications:
Required Education:
High school diploma or equivalent.

Preferred Education:
Completion of an accredited Medical Assistant program.

Experience:
At least one year of relevant patient care or medical office experience is preferred. New hires are required to participate in MA Clinic Academy training. Candidates with a minimum of two years of documented Medical Assistant experience are encouraged to apply. The Lead MA will also serve as a community preceptor for new Medical Assistants.

Performance Metrics:
Ability to anticipate patterns and connect issues, considering broader implications beyond immediate challenges.

Certifications:
Required: BLS certification.
Preferred: Active certification as a Certified or Registered Medical Assistant from an accredited certifying body.

Why Choose Mercy?
At Mercy, we believe that compassion and professionalism are fundamental to our mission. We value a positive outlook and a strong sense of advocacy in our team members. Our collaborative environment encourages going the extra mile to provide exceptional care, which is integral to our commitment to our patients.