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Relief Customer Service Representative Driver
2 months ago
**Job Summary**
The Relief Customer Service Representative Driver is a key member of our team, responsible for providing exceptional customer service and ensuring the timely delivery of products to our clients. As a Relief Driver, you will be the face of our company, interacting with customers and building strong relationships to drive sales growth and customer loyalty.
**Responsibilities**
- Safely operate a company step van to deliver products to clients, ensuring accurate and timely delivery.
- Verify daily vehicle maintenance and maintain proper documentation.
- Manage daily routes independently to meet sales goals and promote route growth.
- Load and unload products according to company policies and procedures.
- Review invoices daily for accuracy and make corrections as needed.
- Develop leads and prospects to generate new business and enhance profitability.
- Communicate effectively with customers, resolving issues promptly and professionally.
- Monitor customer feedback and take responsibility for personal safety and the safety of others.
**Requirements**
- Must be at least 21 years old with a valid driver's license and excellent driving record.
- Customer service experience with a wide variety of consistent customer contact.
- Strong math and basic computer skills.
- Demonstrated experience selling services/products and generating new business preferred.
- Excellent customer service and verbal communication skills required.
**Working Environment**
This role requires working in a fast-paced environment with irregular and long hours, as well as exposure to adverse weather conditions. The ability to lift and maneuver products up to 25 pounds is required, with occasional lifting of 50 pounds or more.
**Education**
High school degree or equivalent required.
**License Requirements**
Valid driver's license required.