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Customer Service Representative

4 weeks ago

Dickinson, North Dakota, United States The Hub Convenience Stores, Inc Full time
Job Description

At The Hub Convenience Stores, Inc., we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, ensuring a positive and welcoming experience in our stores.

Key Responsibilities:

  • Provide World Class Service to our customers, ensuring their needs are met and exceeded.
  • Forge positive relationships with customers, colleagues, and departments to drive sales and profitability.
  • Contribute to a workplace climate of energy, action, urgency, and fun, bringing our "A" game every day.
  • Display a professional look through excellent grooming practices and adherence to our dress code.

Requirements:

  • Strong ability to complete multiple tasks simultaneously, with strategic and analytical skills.
  • History of strong leadership in customer care, with a positive attitude and ability to handle all products sold by The Hub Convenience Stores.
  • Able to lift 40 pounds and work a flexible schedule.

Personal Development:

  • Own your personal development, attending periodic company training programs and developing personal goals.
  • Hold a positive mental attitude and glass half-full mentality, providing a great example to the team.

Administrative Items:

  • Reports directly to the Shift Leader on Duty and Department Leaders.
  • Varies depending on a myriad of factors, including size and volume of store, production, attitude, and longevity.

Minimum Requirements:

  • Demonstrate strong ability to complete multiple tasks simultaneously - Demonstrate strategic and analytical skills - Show a history of strong leadership in customer care – Ability to forge interpersonal relationships – Strong cognitive skills – Positive attitude – Ability to handle all products sold by The Hub Convenience Stores - Able to lift 40 pounds – Flexible work schedule – Ability to use basic computer functions

Desired Requirements:

  • Ambition to promote beyond your given position.