Customer Service Representative

4 weeks ago


Dickinson, North Dakota, United States Gate City Bank Full time
Location
Dickinson

Job Description:

Explore Opportunities at Gate City Bank - Dickinson

Compensation and Benefits:
  • Starting at $19.25/hr, with quick opportunities for career growth and development
  • Enjoy an extra +$5/hr for Saturday shifts.
  • Check out more benefits here
About Us:

At Gate City Bank, we're not just about banking, we're about building exceptional careers. We're on the lookout for enthusiastic, compassionate, and dynamic individuals like you. Join us in delivering top-tier experiences for our customers - For A Better Way of Life.

Your Impact:

As a Customer Service Representative, you're not just handling transactions, you're shaping positive financial journeys. Be the friendly face that guides customers through their banking needs and opens doors to a world of financial possibilities.

Core Responsibilities:
  • Handle transactions with precision and speed, including Deposits, Withdrawals, and Loan Payments/Payoffs
  • Ensure accountability of your cash drawer, ensuring it is secure and balanced.
  • Using attention to detail to ensure every transaction is executed accurately.
  • Answering customer questions both in-person and over the phone.
  • Welcome customers warmly, providing a standout experience that leaves a lasting impression.
  • Guide customers through the process of new accounts and highlighting available products and services.
When You'll Shine:
  • Monday through Friday: 8:30AM-6:15PM (Closing)
  • Rotating Saturdays: 8:45AM-12:15PM
Requirements:
  • High school diploma or equivalent
  • Previous experience in customer service, cash handling or sales? That's a plus
Why You'll Love it Here:
  • Make a real difference in our communities, one customer at a time.
  • Be the face of superior customer service, both internally and externally.
  • Spread the word about our range of bank products and services.
  • Embrace new opportunities and possibilities as you embark on a career journey
  • Handle resolutions with urgency and efficiency.
  • Know that accountability, honesty, and responsibility are at the core of our values.
Ready to make a move? Join us at Gate City Bank and make every day a rewarding adventure Apply now

EOE/including Disability/Vets

Member FDIC

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