Client Support Specialist

2 weeks ago


Pennington, New Jersey, United States Adecco US, Inc. Full time

Are you an exceptional communicator with a strong desire to assist others? Adecco US, Inc. is seeking a dedicated **Client Support Specialist** to enhance our team. This position offers competitive pay at **$21.00/hour** and the opportunity for permanent employment following a 12-month contract.

In this role, you will be instrumental in delivering outstanding support to clients and internal partners. Your responsibilities will include managing incoming calls and providing comprehensive assistance for various accounts, including credit and debit services as well as small business accounts. Success in this position requires the ability to efficiently navigate multiple systems while maintaining a courteous and professional approach.

**Work Schedule:** Various shifts are available; please consult with the recruiter for specifics. Initial training will occur Monday through Friday, from 9:00 AM to 5:30 PM for the first 5-7 weeks.

**Top Reasons to Join Adecco:**

+ Weekly compensation

+ Opportunities for skill enhancement through the Adecco Aspire Academy

+ Personalized onboarding support from a dedicated specialist.

**Qualifications:**

+ High School Diploma or equivalent.

+ Minimum of 2 years of experience in a high-volume call center environment.

+ Proficient in computer applications, particularly Microsoft Office Suite.

+ Strong verbal and written communication abilities.

+ Capacity to manage multiple tasks and prioritize effectively in a dynamic setting.

+ Ability to handle sensitive information with confidentiality.

+ Experience in the banking or financial sector is advantageous.

**Key Responsibilities:**

+ Provide precise, timely information to clients and internal stakeholders.

+ Deliver superior customer service by efficiently addressing inquiries and resolving issues.

+ Comply with company policies and procedures to minimize risk.

+ Utilize various systems to investigate and resolve account-related concerns.

+ Show a strong commitment to enhancing the customer experience.

**Compensation Details:** $21.00 per hour

Our associates are eligible for a range of benefits, including medical, dental, vision, life insurance, short-term disability, and additional voluntary options. We also offer an Employee Assistance Program, commuter benefits, and a 401K plan. Our benefits are designed to provide flexibility and meet individual needs. Additionally, associates may qualify for paid leave, including Sick Leave and other mandated paid leave, as well as holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

For more information regarding our Candidate Privacy Information Statement, please refer to our official documentation.

The Company will consider qualified applicants with arrest and conviction records in accordance with federal contractor requirements and/or security clearance protocols.



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