Customer Service Representative
1 week ago
Customer Service Advocate
Job Summary
We are seeking a highly skilled Customer Service Advocate to join our team at Commercial Insurance Associates LLC. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and building strong relationships with them.
Key Responsibilities
- Use your expertise to create insurance quotes, shop renewals, and assist with policy changes.
- Provide education and advice to clients, utilizing your exceptional communication skills.
- Issue insurance documentation and update client information with attention to detail.
- Answer client questions, problem solve, and follow up with quality rapport building talents.
Requirements
- Property & Casualty License Required, Licensing assistance provided.
- Insurance customer service experience preferred, Commercial Insurance experience a plus.
- Basic computer and technical skills, including Microsoft Office Suite and Agency Management software proficiency.
- A detail-oriented team player with the ability to multitask.
- Professional written and verbal communication skills.
What We Offer
- Competitive salary: $40,000.00 - $60,000.00 per year.
- Benefits package including Property & Casualty Licensing Assistance, Paid Time Off, Paid Holidays, Weekends Off, Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Supplemental Insurance, Growth Opportunities, Professional Development, and Hands On Training.
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