Guest Service Representative
1 day ago
Blue Water Hospitality Group, LLC is a dynamic organization that is always looking for talented individuals to join our team. As a Guest Service Specialist, you will play a crucial role in providing exceptional guest experiences and ensuring that our guests have a memorable stay with us.
About the RoleThis is a fantastic opportunity for someone who is passionate about delivering outstanding customer service and is looking for a challenging and rewarding role. As a Guest Service Specialist, you will be responsible for assisting guests through the reservation and check-in process, providing exceptional service, and ensuring that our guests have a smooth and enjoyable stay with us.
Key Responsibilities- Assist guests through the reservation and check-in process
- Provide exceptional service and ensure that our guests have a smooth and enjoyable stay with us
- Support the concierge department and provide helpfulness and supportive guest relations
- Follow proper cash handling procedures and ensure that all transactions are accurate and secure
- Perform other duties as assigned and provide regular and reliable attendance
- High school diploma or GED equivalent
- 1-3 years of experience in a front desk, reservations, or customer service-oriented role
- Must have experience with Newbook Reservations software
As a Guest Service Specialist with Blue Water Hospitality Group, LLC, you will have the opportunity to work in a dynamic and fast-paced environment, where no two days are ever the same. You will be part of a team that is passionate about delivering exceptional guest experiences and is committed to excellence in all that we do.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity.
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