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Business Operations Specialist

2 months ago


Jacksonville Florida, United States Actalent Full time
Job Description

Overview:

Actalent is seeking a highly skilled Business Operations Specialist to join our team at our Corporate Office. As a Business Operations Specialist, you will be responsible for ensuring the highest level of customer service to external customers as well as corporate and field office employees.

Key Responsibilities:

  • Manage customer accounts, including invoicing, collections, adjustments, customer service, and resolving outstanding issues.
  • Manage total accounts receivable with an aging in excess of $3.5M.
  • Audit account-specific reports to ensure accurate billing and client-specific information.
  • Support liaison between field offices and other corporate departments (CA, Delivery, Finance, and FSG).
  • Responsible for gathering data to assist management with account-specific decisions.
  • Review Agreement amendments/modifications and incorporate changes for correct customer support and billing.
  • Assist in fulfilling contract deliverables, billing, and cash collections.
  • Detailed knowledge of Statement of Work (SOW) contracts/purchase order terms and conditions.

Requirements:

  • College degree or 2-3 years of relevant experience.
  • Proficient in Microsoft Office (Excel and Word).
  • Strong organizational and analytical abilities.
  • Strong communication skills and work ethic.
  • Goal-driven with problem-solving skills.
  • Ability to work independently and as a team player.

About Actalent:

Actalent is a global leader in talent solutions, providing specialized experts to drive scale, innovation, and speed to market. We support engineering and science initiatives that advance how companies serve the world.

Our Culture:

At Actalent, we value professional and personal growth, integrity, and inclusivity. We ask each member of our team to help us build our culture by bringing their best selves to work every day, leading by example, and committing to fostering an inclusive and safe workplace.

Our Commitment:

Actalent is an equal opportunity employer, celebrating differences and promoting inclusive and accessible environments. We offer a range of employee resource groups to support our colleagues in being their authentic selves and give everyone opportunities for allyship.