Technical IT Support Professional: Boston Location
5 days ago
We are seeking an IT Support Specialist to join our team in Boston, MA. As a key member of our IT team, you will provide technical support to end-users, troubleshoot issues, and ensure seamless operation of our systems.
ResponsibilitiesYour responsibilities will include:
- Providing technical support via phone, email, or in-person
- Troubleshooting hardware and software issues
- Configuring and maintaining computer systems, printers, and scanners
- Assisting with laptop/desktop imaging and backups
To be successful in this role, you will need:
- At least 6 years of experience in IT hardware and software support
- ServiceNow ticketing system experience
- Experience with laptop/desktop imaging and backups
- Strong analytical and problem-solving skills
This position offers a competitive hourly rate ($30.00 - $36.00) and a comprehensive benefits package, including health insurance, retirement plans, and paid time off. Amentum is an Equal Opportunity Employer and welcomes applications from diverse candidates.
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