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Customer Service Representative

2 months ago

Princeton, New Jersey, United States Bindu Verma Full time
About the Role

We are seeking a highly motivated and licensed individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and driving business growth.

Key Responsibilities
  • Develop and maintain strong relationships with clients to understand their needs and provide tailored solutions.
  • Provide exceptional customer service through prompt and professional communication.
  • Identify opportunities to upsell and cross-sell products and services to existing clients.
  • Work closely with the sales team to develop and implement sales strategies.
  • Stay up-to-date with industry trends and developments to provide expert advice to clients.
Requirements
  • Currently licensed in Life, Property, and Casualty.
  • Prior State Farm experience is highly preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet sales targets.
  • Strong analytical and problem-solving skills.
What We Offer
  • Hourly pay plus commission/bonus.
  • Growth potential and opportunity for advancement within the agency.
  • Paid time off (vacation and personal/sick days).
  • Health benefits.
  • 401(k) with match.
  • Profit sharing.
  • Valuable career-building experience.
About Our Agency
  • We are a growing agency with big dreams and lots of potential.
  • We are a busy office looking for our next great team member.
  • We are committed to excellence and personal achievement.
  • We offer a stable working environment and opportunities for growth and development.