Retail Customer Service Representative

5 days ago

Denver, Colorado, United States FedEx Office Full time
Job Summary

The Store Consultant at FedEx Office is responsible for delivering exceptional customer experiences to all customers. This role requires a consultative approach to understand customer needs, suggest alternatives, and provide solutions. The ideal candidate will be knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping.

Key Responsibilities
  • Provide customer expertise in printing, signs and graphics, and shipping product lines
  • Take complex customer orders using order systems and provide accurate pricing information
  • Assemble parcels and prepare goods for shipping
  • Set up and operate printing, binding, and other related equipment
  • Maintain a safe, clean, and orderly retail Store
Requirements
  • High school diploma or equivalent education
  • 6+ months of specialized experience
  • Excellent verbal and written communication skills
Working Conditions

The Store Consultant will be required to stand during entire shifts, excluding meal and rest periods. They will also be required to move and lift 55 pounds, and perform other physical tasks as needed.

FedEx Office is an equal opportunity employer and prohibits discrimination and harassment against any employee or applicant on the basis of race, color, religion, national origin, citizenship, genetic information, age, sex, pregnancy, disability, sexual orientation, gender identity, gender expression, marital status, military leave or service, status as a disabled veteran or other covered veteran status, participation in EEO protected activity, any other status protected by federal, state, or local law, or association with a person on the basis of one or more of the foregoing.

America's Military Veterans and individuals with disabilities are strongly encouraged to apply.

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