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Retail Customer Service Representative

1 month ago

Denver, Colorado, United States EZCORP Full time

We are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team at EZCORP. As a Retail Customer Service Representative, you will be responsible for providing exceptional customer service, processing sales and loans, and performing opening and closing store duties. If you have a positive and outgoing personality, excellent communication and interpersonal skills, and a strong work ethic, we encourage you to apply for this exciting opportunity.

  • Provide excellent customer service by greeting customers, interacting with customers in person and on the phone, and resolving customer complaints in a professional and courteous manner.
  • Process sales, loans, and extensions in a timely and accurate manner, ensuring that all transactions are completed in accordance with company policies and procedures.
  • Perform opening and closing store duties, including counting cash, balancing the register, and securing the store.

Requirements for the Retail Customer Service Representative role include:

  • High school diploma or GED
  • Customer service, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Ability to multitask and work well in a fast-paced environment
  • Able to pass a criminal background check and drug test
  • Adhere to all Company policies, procedures, and regulations