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Executive Director of Operations

2 months ago

Virginia Beach, Virginia, United States Domino's Pizza LLC Full time

Job Summary

Domino's Pizza LLC is seeking a highly skilled and experienced General Manager to oversee the daily operations of a single store. As a key member of our team, you will be responsible for providing overall leadership and supervision over operations, ensuring the achievement of operational standards, food safety, profitability, and creating an inclusive and engaged environment.

Key Responsibilities

  • Operations Management
    • Oversee the daily operations of the store, ensuring seamless execution of business processes and procedures.
    • Monitor and analyze sales data, customer feedback, and employee performance to identify areas for improvement.
    • Develop and implement strategies to increase sales, improve customer satisfaction, and enhance employee engagement.
  • Leadership and Supervision
    • Lead and motivate a team of employees to achieve business objectives and promote a positive work environment.
    • Provide coaching, training, and development opportunities to enhance employee skills and performance.
    • Conduct regular performance evaluations and provide constructive feedback to employees.
  • Customer Service
    • Ensure exceptional customer service by responding to customer complaints and concerns in a timely and professional manner.
    • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Food Safety and Quality
    • Ensure compliance with food safety and quality standards, including proper food handling, storage, and preparation procedures.
    • Conduct regular food safety audits and implement corrective actions as needed.
  • Financial Management
    • Manage store finances, including budgeting, forecasting, and expense control.
    • Monitor and analyze financial performance, identifying areas for cost reduction and revenue growth.

Requirements

  • Minimum of one year of prior General Manager experience in a fast-paced service environment.
  • Proven track record of achieving operational excellence, improving customer satisfaction, and driving sales growth.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • Valid driver's license with a safe driving record meeting company standards.

What We Offer

  • A safe, rewarding, and fast-paced working environment.
  • Competitive salary, bonus eligibility, and benefits package.
  • Full training with an industry-leading brand.
  • Excellent career opportunities.
  • Awesome discounts on menu items.