Operations Director

3 weeks ago


Virginia Beach, Virginia, United States Leap Brands Full time

Director of Franchise Operations

At Leap Brands, we are seeking a highly skilled and experienced Director of Franchise Operations to join our team. This key role will serve as the primary link between our client and the franchise community and corporate locations.

Key Responsibilities:

  • Partner with franchisees to diagnose barriers affecting performance and assist with developing business plans to maximize improvement.
  • Collect and maintain an active working knowledge of key business metrics for assigned franchisees' portfolios of restaurants.
  • Ensure franchisee compliance with all Standard Operating Procedures, Operations Assessment Report, and Mystery Shop standards.
  • Assist franchisees with assessing talent and bench strength at all levels to achieve short and long-term business needs.
  • Serve as franchisee representative and advocate with restaurant support center points of contact.

Requirements:

  • Bachelor's Degree preferred.
  • Minimum of 5+ years in a field operations-oriented leadership role within the food service industry.
  • 5+ years of Franchise support experience.
  • Proven ability to deliver results, effectively influencing decisions through strong negotiation skills.
  • Demonstrated ability and experience to consult with and influence business owners.


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