Senior NAS Storage Engineer

3 days ago

Indianapolis, Indiana, United States Ensono Full time
Job Summary

This role requires that you be in the office in Princeton, NJ. Relocation is an option.

Key Responsibilities
  • Ensure the stability, integrity, and efficient operation of NAS arrays, out-of-band managed storage arrays, as well as any array or appliance-based replication.
  • Organize and define work for complex or ambiguous situations, resolving issues and managing workload while meeting specific, time-sensitive deadlines.
  • Support release and life cycle process for NAS storage array installs, upgrades, and decommissions.
  • Provide thought leadership for overall NAS Storage Array infrastructure support at the enterprise level.
  • Contribute to operational readiness of platforms with dedicated/shared teams and consult on resource and skills required, process documentation creation, updates to guidelines, policies, change, and audit procedures.
  • Participate in troubleshooting efforts for storage issues and lead in major incidents, root cause analysis, and performance analysis and tuning.
  • ITIL-compliant champion for incident, request, change, and with particular focus on problem management.
  • Partner with monitoring team to develop new event and performance monitors/alerts and analysis as needed for new and/or existing systems.
  • Participate in the modernization and automation of storage infrastructure.
  • Deployment of new storage infrastructure.
  • Maintain accurate CMDB.
  • Participate in problem management to proactively review open client and infrastructure problems and known errors to minimize the time spent firefighting and troubleshooting, supporting quicker resolution of incidents and events when they do arise.
  • Assist and provide technical input to Ensono storage solution architect and others on the complex solution design, configuration, integration, and installation of new services.
Qualifications

Requires a minimum of 10 years of related experience with a Bachelor degree; or 8 years and a Masters degree; or a PhD with 5 years experience; or equivalent work experience.

Platforms experience desired: NetApp

Other skills desired: Python, Ansible, Netapp Cloud Insight, Linux/Windows/Vmware, basic understanding of TCP/IP networks and firewalls.

Working Conditions

Office environment.

Travel as required.

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