Front Desk Representative

24 hours ago


Albany, New York, United States Maine Course Hospitality Group Full time
Job DescriptionJob Description
Description:

Are you a people person with a passion for delivering exceptional customer experiences?

Do you thrive in fast-paced environments and enjoy multitasking?


Maine Course Hospitality Group is seeking a friendly and professional front desk agent to join our team

As a Front Desk Representative, you will be the first point of contact for our guests, providing a warm and welcoming experience from reservation to check-out.

Responsibilities include:

  • Greeting guests in a friendly and professional manner
  • Answering phones and responding to guest inquiries or requests
  • Providing information about hotel services, amenities, and local attractions
  • Processing payments and handling cash, credit, and debit card
  • Managing the operations of the front desk, including check-in and check-out
  • Assisting guests with reservations
  • Managing guest complaints and resolving issues in a timely manner
  • Maintaining a clean and organized front desk area
  • Completing daily reports and balancing cash drawers
  • Following all hotel procedures and policies


Benefits:

  • Weekly Paycheck
  • 401k plus generous company match
  • Paid Time Off
  • Holiday Pay
  • Health
  • Dental
  • Vision
  • Travel Discounts
  • Company Scholarships for you or your family
  • Career Development Opportunity


Our Core Values: Integrity ~ Family ~ Fun ~ Respect




Requirements:

Front Desk Job Requirements Include:


- Proven experience in customer service or hospitality preferred

- Excellent communication and interpersonal skills

- Strong problem-solving and decision-making abilities

- Strong attention to detail and organizational skills

- Ability to work independently and as a team player

- Ability to stand for long periods of time and lift up to 25 pounds

- Must be reliable and able to work weekends and holidays


Please attach resume

PM21



Compensation details: 16-17 Hourly Wage



PI484779b6b35f-25405-35188546



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