Executive Director of Third-Party Operations

1 week ago

Glendale, California, United States Public Storage Full time
About the Role

We are seeking a seasoned leader to join our team as Vice President of Third-Party Operations. As a key member of our leadership team, you will be responsible for driving business growth, enhancing client satisfaction, and streamlining operations.

Key Responsibilities
  • Client Management: Develop and maintain strong relationships with clients, ensuring high levels of satisfaction and loyalty.
  • Change Management: Lead and implement effective change management strategies to improve processes and drive operational efficiency.
  • Process Optimization: Build, repair, and optimize processes to ensure seamless and efficient operations.
  • Internal Collaboration: Foster strong relationships with internal teams, leveraging resources to drive outcomes and support client needs.
  • Operational Oversight: Understand and manage the operational aspects of third-party client services, ensuring alignment with business goals.
  • Results Driven: Focus on achieving measurable results and operational excellence.
  • Leadership: Inspire and motivate team members by providing clear direction, setting high standards, and fostering a collaborative and inclusive team culture.
  • Performance Optimization: Set clear performance goals, monitor progress, and implement strategies to enhance individual and team productivity.
  • Development: Invest in the professional growth of team members through continuous training, mentorship, and performance feedback.
  • Communication: Facilitate open and transparent communication within the team, ensuring that all members are informed, engaged, and aligned with company objectives and client requirements.
  • Third Party Operations Management: Oversee and manage all aspects of third-party operations, including the development and maintenance of relationships with external partners, ensuring compliance with service agreements, optimizing operational processes, and driving performance improvements to meet organizational goals.
About Public Storage

Public Storage is a leading provider of self-storage solutions, with over 2,900 locations nationwide. We are committed to delivering exceptional customer service and driving business growth through innovative solutions and strategic partnerships.

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