Head of Manufacturing Operations

2 weeks ago


South Saint Paul, Minnesota, United States Wellness Pet Company Full time
Position Overview

About Wellness Pet Company

The Wellness Pet Company specializes in crafting and producing high-quality natural pet food, treats, and dental chews. Our commitment to natural, premium nutrition is centered on achieving proven health outcomes, fostering a mutual wellbeing for pets and their families. Our team, known as Wellies, is dedicated to excellence in serving pets and their owners, believing in the impact we make daily. Together, we strive to create a brighter future for pets, their guardians, and the community. We invite you to explore a fulfilling career with us.

Key Responsibilities

The Director of Plant Operations is a pivotal full-time role responsible for overseeing all aspects of food production and packaging. This position encompasses various operational facets, including data management, planning, production, packaging, quality assurance, and employee health and safety. The primary responsibilities include:

  • Supervising personnel across data management, planning, and production.
  • Aligning activities to evaluate production metrics and develop operational strategies for continuous improvement.
  • Collaborating with leadership on initiatives related to employee health & safety, quality assurance, and productivity enhancements.
  • Managing the planning function to ensure synchronization with corporate demand and local production schedules.
  • Facilitating the timely generation of production schedules to meet customer order deadlines.
  • Balancing production plans with manufacturing costs effectively.
  • Overseeing data management to ensure accurate and timely reporting of shop orders.
  • Promoting effective employee relations through coaching, development, and resolution of workplace issues.
  • Training and developing department leads to embrace change and continuous improvement.
  • Ensuring all personnel are adequately trained to perform their essential functions.
  • Establishing and enforcing operational procedures and standards.
  • Engaging with internal and external stakeholders at all management levels.
  • Exhibiting initiative in achieving objectives and serving as a positive leadership example.
  • Maintaining a culture of change where employee concerns are addressed, and operational goals are met.
  • Monitoring and managing the departmental budget in line with the annual operating plan.
  • Participating in regular audits and assisting in the development of procedural improvements and corrective actions.
  • Adhering to company policies and conducting departmental activities in compliance with these standards.

Safety Responsibilities

  • Completing safety documentation and ensuring compliance with program standards, reporting any deviations.
  • Participating in mandatory safety training programs.
  • Reporting all safety concerns, near misses, and incidents.

Quality Assurance & Food Safety

  • Completing quality assurance documentation and ensuring compliance with program standards, reporting any deviations.
  • Participating in mandatory food safety and quality training programs.
  • Maintaining the integrity of the BRC system by adhering to policies outlined in the Quality Policy Manual and addressing any deficiencies.
  • Reporting food safety and quality system failures and taking necessary actions to uphold the BRC system.

Ideal Candidate Profile

We are looking for a candidate who is passionate about consumer needs and demonstrates the following qualities:

  • Strong consumer focus in all activities.
  • A commitment to going above and beyond to achieve results correctly.
  • Accountability for personal and team performance.
  • A dedication to continuous development through feedback and learning opportunities.
  • A collaborative spirit, sharing resources and engaging in constructive discussions.
  • An appreciation for diversity and a willingness to learn from others.
  • A commitment to community engagement and sustainable practices.

Additionally, the ideal candidate will possess:

  • An associate degree or equivalent experience in manufacturing.
  • Strong mathematical and analytical skills.
  • Proficiency in Microsoft Office applications (Excel, PowerPoint, Outlook, Teams).
  • Effective communication skills, both verbal and written.
  • The ability to work collaboratively with others.
  • Self-motivation and the ability to multitask in a dynamic environment.
  • Problem-solving skills to address a variety of changing situations.
  • Physical capability to lift up to 65 pounds and perform various physical tasks.
  • Adaptability to shop conditions such as noise, dust, and temperature variations.

Why Choose Wellness Pet

We prioritize the wellbeing of our employees, their families, and their pets. Our comprehensive benefits package is designed to support health, personal interests, and professional growth. More details about our benefits can be found on our website.

The Wellness Pet Company is an equal opportunity employer. We celebrate diversity and are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.


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