Guest Advocate

At Target, we believe in helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

You can work as much or as little as you like as an On-Demand Team Member and your schedule may vary depending on shift availability and store needs. This role is ideal for those that are looking for a personalized work schedule.

• Create a welcoming experience by authentically greeting all guests
• Observe to quickly understand whether a guest needs assistance or wants to interact
• Follow body language and verbal cues to tailor your approach
• Engage with guests in a genuine way, which includes asking questions to better understand their specific needs
• Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience
• Thank the guest in a genuine way and let them know we're happy they chose to shop at Target
• Help guests as you complete workload with minimal guest disruption
• Work in all departments to ensure sales floor is full, zoned and in stock for guests
• Push and stock product to sales floor
• Execute adjacency changes, transitions, revisions and sales plans for all departments
• Conduct weekly price change workload and ensure regular and promotional signing is set accurately for all departments
• Complete scans and system audit functions to ensure inventory accuracy
• Support execution of major transitions and ISM
• Maintain interior and exterior brand, including emptying garbage cans and attending to restroom cleanliness, collecting carts, charging electronic carts, RVM maintenance (if applicable) and attending to spills throughout the store as needed
• Accurately execute all pulls (i.e., daily Fills, out of stock, manual and guest requests) and backstock product from all departments
• Process all inbound deliveries (using the receive application) to ensure inventory accuracy
• Complete all backroom weekly audits
• Operate power equipment only if certified
• Maintain backroom organization and location accuracy and follow equipment guidelines
• Follow processes accurately with attention to detail, monitor own progress and accurately prioritize tasks
• Demonstrate a culture of ethical conduct, safety and compliance
• Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices
• Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws

• Welcoming and helpful attitude toward guests and other team members
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
• Work both independently and with a team
• Resolve guest questions quickly on the spot
• Attention to detail and follow a multi-step process
• Able to accurately handle cash register operations as needed
• Climb up and down ladders safely
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise and fixtures up to 44 pounds without additional assistance from others
• Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

• Accurately handle cash register operations as needed
• Climb up and down ladders safely
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise and fixtures up to 44 pounds without additional assistance from others
• Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary