To Go Specialist

3 hours ago


Miami, Florida, United States JACKMONT HOSPITALITY INC Full time
Job Description

As a To Go Specialist at JACKMONT HOSPITALITY INC, you will play a critical role in delivering exceptional customer experiences through our to-go services.

Key Responsibilities:

  • Take orders over the phone and in person, ensuring a seamless experience for our guests.
  • Prepare orders and organize them into bags, ensuring accuracy and efficiency.
  • Greet guests and drivers within 30 seconds, cashing out orders and ensuring satisfaction.
  • Responsible for accurate cash handling and maintaining a high level of professionalism.
  • Pack to-go and delivery orders, confirming with guests and drivers.
  • Thank guests for choosing Fridays and invite them to return.
  • Perform side duties, including answering phones, opening doors, and expediting orders.

Qualification Requirements:

  • Excellent verbal communication skills
  • High energy level and ability to work in a fast-paced environment
  • Strong customer service skills and ability to resolve conflicts
  • Teamwork and professionalism

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