Client Support Specialist at Hubbard Family Swim School
2 weeks ago
Job Overview:
At Hubbard Family Swim School, we are dedicated to providing exceptional swim instruction and fostering a nurturing environment for families. We are currently seeking a Customer Care Associate to join our dynamic team.
Key Responsibilities:
- Engage with parents and families, providing assistance and support via phone and in-person interactions.
- Address inquiries regarding our swim programs, philosophies, and registration processes.
- Demonstrate problem-solving skills to manage various customer situations effectively.
- Maintain clear and professional communication to ensure a positive experience for all customers.
- Collaborate with team members to enhance service delivery and customer satisfaction.
Qualifications:
- High School diploma or equivalent.
- A minimum of 1 year of experience in customer service.
- Proficient in computer usage and familiar with Microsoft software.
- Ability to work flexible hours, including evenings and weekends as needed.
- Strong attention to detail and ability to multitask in a fast-paced environment.
What We Offer:
- Employee discounts on services.
- Flexible scheduling options.
- Complimentary uniforms.
Core Values:
Our team embodies the following principles:
- Do Small Things with Great Love
- Everyone is Family
- Whatever it Takes
- Embrace Learning
Join us in making a difference in the lives of children through the joy of swimming
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