Seasonal Retail Associate

5 days ago


East Rutherford, New Jersey, United States Canada Goose Full time
Job Description

We are seeking enthusiastic Seasonal Retail Associates to join our team at Canada Goose for the holiday season. As a Part-Time Seasonal Retail Associate, you will be responsible for supporting the store in delivering highly engaging customer journeys and helping cement Canada Goose as a luxury performance lifestyle brand.

Key Responsibilities:
  • Achieve Sales and Key Performance Targets: Meet or exceed personal sales and key performance targets that contribute to driving your store's results.
  • Attend and Participate in Store Meetings and Events: Attend and participate in all store meetings, events, and product knowledge sessions.
  • Contribute to a Positive Store Environment: Contribute to a positive and productive store environment through effective communication, teamwork, and collaboration.
  • Drive Net Promoter Score and Selling Metrics: Assist in driving our Net Promoter Score (NPS) and other selling and service metrics such as conversion, average dollar per transaction, average unit retail, etc.
  • Support Store Maintenance and Standards: Support upkeeping the overall physical store maintenance, standards, and cleanliness.
  • Organize Stock Room and Process Shipments: Effectively organize the stock room and efficiently process inbound and outbound shipments in support of delivering a seamless customer journey.
  • Maintain Sales Floor and Stock Room Inventory: Maintain the sales floor and stock room inventory ensuring the floor is replenished accordingly.
  • Advise Customers on Product Recommendations: Advise customers on product recommendations through expert product knowledge.
  • Utilize Point of Sale Systems: Accurately and efficiently utilize point of sale (POS) systems and operational tools in compliance with Canada Goose standards.
Requirements:
  • Minimum 1-2 Years of Retail Experience: Minimum 1-2 years of retail experience, preferably in a customer-focused environment.
  • Previous Experience with Luxury Brands: Bonus points for previous experience working with luxury brands in high-volume locations.
  • Flexibility and Adaptability: Ability to stand for long periods and must be flexible to work retail hours, including evenings, weekends, and holidays.
  • Excellent Time Management and Organization Skills: Excellent time management, organization, and multi-tasking skills.
  • Good Understanding of Store Operations: Good understanding of store operations and driving sales performance.
  • Ability to Work in a Fast-Paced Environment: Ability to work efficiently in a fast-paced and team-orientated environment.
  • Excellent Communication and Interpersonal Skills: Excellent communication and interpersonal skills with high attention to detail and adaptability.
  • Basic Computer Skills: Basic computer skills in Microsoft Office, specifically Word and Excel.
  • Proficiency in Another Language: Proficiency in another language, Mandarin speaking preferred.


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