Youth Program Coordinator

2 weeks ago


Towanda, Pennsylvania, United States Service Access & Management, Inc Full time
Job Overview

Position Summary

Service Access & Management, Inc. is dedicated to fostering improved outcomes for children, families, and communities by embodying our core values. We understand that families come in various forms, each possessing unique strengths, and that these environments are crucial for the growth of children and youth.

If you are committed to your profession, enjoy assisting others, and seek to positively impact the lives of children and families, this role may be for you.

Key Responsibilities:

Under the guidance of the Program Director, the incumbent will oversee management functions, implement staff development initiatives, and evaluate training effectiveness. This role includes providing technical support for onboarding and training programs, as well as facilitating direct training and field supervision for newly recruited case management personnel.


Core Duties:

  1. Facilitate training sessions for new employees on the agency's case management system.
  2. Organize and coordinate training activities for casework staff.
  3. Conduct orientation and onboarding processes.
  4. Perform case record assessments in conjunction with training.
  5. Generate reports and participate in mandatory training sessions.
  6. Mentor staff on established policies and procedures.
  7. Collaborate with Caseworker Supervisors to identify training needs.
  8. Work one-on-one with staff to address barriers.
  9. Coordinate with external providers and organizations to schedule necessary training.
  10. Evaluate caseworker skills to assist supervisors in professional development.
  11. Serve as a Foundations Advisor for newly hired case management staff.
  12. Maintain comprehensive training records for all staff.
  13. Provide training in field settings as needed.
  14. May perform caseworker or supervisory duties as required.
  15. Flexibility for after-hours work may be necessary.

Desired Personal Attributes:

Servant Leader, Independent Thinker, Passionate Advocate, Innovative Problem Solver, Ethical Professional, Motivated Individual, Team Builder, Active Listener, Honest Communicator, Lifelong Learner, Inquisitive Mind, Adaptable, Trustworthy, Kind, and Loyal to our Core Values.


Qualifications:

Preferred qualifications include one year of experience as a Social Worker 2 and a master's degree in social work or social welfare; or three years of relevant social work experience, including one year in a consultative or supervisory capacity; or a master's degree in social work or social welfare; or a bachelor's degree in a human services field with relevant experience may also be considered.


Employment Prerequisites:

Valid automobile insurance, a valid driver's license, acceptable motor vehicle record, Act 33 and Act 34 clearances, FBI fingerprint clearance, Social Security card, immigration documentation (I-9), and drug screening clearance.


Work Environment:

This position primarily involves in-office work within an open setting. Travel within the designated region may be required, potentially in adverse weather conditions. The ability to lift up to 15 pounds is necessary.



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