Hotel Valet Captain

3 weeks ago


San Antonio, Texas, United States Towne Park Full time
Job Summary

As a hospitality services company, Towne Park is committed to delivering exceptional experiences. We are seeking a skilled Hotel Valet Captain to join our team.

The ideal candidate will have a strong passion for providing excellent customer service and a keen eye for detail. They will be responsible for ensuring that our guests receive a seamless and enjoyable experience from the moment they arrive to the moment they depart.

Key Responsibilities:

  • Provide exceptional customer service to hotel guests, including checking in and out, parking and retrieving vehicles, and assisting with luggage and other needs.
  • Work closely with the Account Manager to ensure that all service standards are met or exceeded.
  • Coordinate and administer various tasks, including scheduling, inventory management, and troubleshooting.
  • Maintain a detailed knowledge of the client's facility, including amenities, meeting rooms, and parking rates.
  • Lead the work group in delivering high levels of guest service and assign coworkers to non-ordinary roles as needed.

Requirements:

  • 6 months of related experience and/or training
  • Valid driver's license and clean driving record
  • Ability to speak, read, and write Standard English language
  • Ability to perform operations using units of American money

Work Environment:

The majority of work will be performed outdoors for extended periods of time, including up to the entire duration of shift. Travel of up to 5% may be required.



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