Valet Supervisor

3 days ago


San Luis Obispo, California, United States H2HOTEL GROUP Full time
Job Title: Valet Supervisor

Hotel San Luis Obispo is seeking a highly skilled and experienced Valet Supervisor to join our team. As a Valet Supervisor, you will be responsible for overseeing and coordinating all aspects of valet and bell operations, including staff management, revenue control, safety, and client relations.

Key Responsibilities:
  • Assist the Front Office Manager in overseeing and coordinating all aspects of valet and bell operations.
  • Train and develop team members to provide exceptional service to guests.
  • Implement safety policies and procedures to ensure a safe working environment.
  • Provide on-the-job coaching and training to team members as needed.
  • Monitor and maintain the cleanliness and organization of the valet and bell areas.
  • Assist with the implementation of new systems and procedures to improve efficiency and productivity.
  • Collaborate with the Front Office Manager to ensure seamless communication and coordination between departments.
Requirements:
  • High school diploma or equivalent required.
  • One to three years of experience in a supervisory role in the service industry.
  • Excellent customer service, organizational, communication, and multi-tasking skills.
  • Aptitude to remain calm in busy situations.
  • Strong interpersonal, motivational, and leadership qualities.
  • Flexible to work weekdays, weekends, and holidays.
Preferred Qualifications:
  • Three or more years of management or supervisory experience in the service industry.
  • Experience utilizing TEZ Technology Ticketless Valet system.
  • Knowledge and ability to audit all aspects of the operation.
  • Superior organizational, problem-solving, and time management skills.
  • Knowledge of business acumen.
  • Elite communication skills.
  • Luxury hotel experience.
Compensation and Benefits:

Hotel San Luis Obispo offers a competitive salary and benefits package, including health, dental, and vision insurance, vacation and sick time, a matching retirement program, group life insurance, and more.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application today.



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