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Service Coordination Representative

2 months ago

Marlton, New Jersey, United States Helios Commercial Service Partners Full time
Helios Commercial Service Partners is a leading provider in the mechanical service industry, dedicated to delivering exceptional service and support. We are currently expanding our team and are in search of a talented Customer Service Representative to join our dynamic workforce.

Position Overview: We are looking for an enthusiastic individual who excels in a fast-paced environment and possesses a strong ability to learn quickly. The ideal candidate will be confident, detail-oriented, organized, and proactive in their approach.

Key Responsibilities:
  • Manage incoming communications via phone and email
  • Input new service requests into our operational system
  • Coordinate scheduling for service appointments
  • Perform clerical tasks and generate reports
  • Provide training support across various departments

What We Value:
  • Strong organizational skills and the ability to multitask effectively
  • Dependable and friendly demeanor
  • Attention to detail and excellent recall abilities
  • Ability to thrive in a collaborative team environment
  • A minimum of 3 years of experience in an office setting
  • Previous experience in customer service is preferred

Compensation: Helios Commercial Service Partners offers competitive hourly wages, with a range of $20 to $22 per hour, determined by various factors including market location and individual qualifications.

Why Join Us? At Helios, we pride ourselves on providing a supportive work environment with numerous benefits, including paid holidays, time off, career advancement opportunities, and a comprehensive benefits package that includes health, dental, and vision coverage, as well as 401K and pension plans.

Join us in delivering top-notch service and contributing to our continued growth and success.