Service Advisor
1 week ago
Rivian is a pioneering company dedicated to creating a sustainable future through innovative electric vehicles and a commitment to environmental stewardship.
Job SummaryWe are seeking a highly skilled Service Advisor to join our team at Rivian. As a Service Advisor, you will play a critical role in delivering exceptional customer experiences at our service locations. You will be responsible for providing technical expertise, resolving customer issues, and collaborating with cross-functional teams to ensure seamless service operations.
Key Responsibilities- Provide technical support and guidance to customers, ensuring their vehicles are serviced to the highest standards.
- Collaborate with Operations, Call Center, Retail, and Marketing teams to ensure effective communication and coordination.
- Develop and implement training programs to enhance team performance and customer satisfaction.
- Lead continuous improvement initiatives to optimize service processes and customer experience.
- Ensure compliance with regulatory requirements and industry standards.
- 3-4 years of experience in a customer-facing role, preferably in a technical or service-oriented environment.
- Strong technical knowledge and problem-solving skills.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- High school diploma or equivalent required; degree or training in team leading/management a plus.
Rivian is committed to creating a positive and inclusive work environment that fosters growth, innovation, and customer satisfaction. As a Service Advisor, you will have the opportunity to work with a talented team, develop your skills, and contribute to the success of our company.
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Service Advisor
4 days ago
Glen Burnie, Maryland, United States Rivian Full timeAbout RivianRivian is a pioneering company that's revolutionizing the automotive industry with its innovative electric adventure vehicles. Our mission is to keep the world adventurous forever, and we're seeking talented individuals to join our team.Role SummaryWe're looking for a skilled Service Advisor to join our team. As a Service Advisor, you'll be...
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Service Advisor
1 week ago
Glen Burnie, Maryland, United States Rivian Full timeAbout RivianRivian is a pioneering company that's on a mission to keep the world adventurous forever. We're committed to building emissions-free Electric Adventure Vehicles that inspire a sense of freedom and excitement. Our team is made up of curious, courageous individuals who share a love of the outdoors and a desire to protect it for future...
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Service Advisor
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Service Advisor
2 weeks ago
Glen Burnie, Maryland, United States Rivian Full timeAbout RivianRivian is a pioneering company dedicated to creating a sustainable future through innovative electric vehicles and exceptional customer experiences. Our mission is to empower adventurers to explore the world without limits, while protecting the environment for future generations.Job SummaryWe are seeking a highly skilled Service Advisor to join...
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Express Service Representative
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Automotive Service Consultant
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Automotive Service Consultant
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Automotive Service Consultant
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2 weeks ago
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Diesel Mechanic
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