Restaurant Operations Manager

4 weeks ago


Portland, Maine, United States LONG JOHN SILVER RESTAURANT Full time
Job Summary

The Shift Manager is a key member of the restaurant management team, responsible for ensuring seamless operations and delivering exceptional guest experiences. This role requires strong leadership skills, attention to detail, and a passion for delivering high-quality service.

Key Responsibilities:

  • Lead and motivate a team of Crew Members to achieve sales and service goals
  • Ensure 100% guest satisfaction through proactive problem-solving and effective communication
  • Manage inventory, labor, and cash control to optimize restaurant performance
  • Collaborate with management to develop and implement strategies for growth and improvement

Requirements:

  • High school diploma or equivalent required; prior restaurant experience preferred
  • Strong leadership and communication skills, with ability to motivate and develop team members
  • Ability to work in a fast-paced environment, with flexibility to adapt to changing circumstances
  • Basic math skills and ability to manage cash and inventory

Working Conditions:

The Shift Manager will work in a fast-paced restaurant environment, with exposure to cooking fumes, moderate noise levels, and heat from cooking equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.



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