Lead Restaurant Server

4 weeks ago


Portland, Maine, United States Westin Portland Harborview Full time

Job Summary:

As a Lead Server at the Westin Portland Harborview, you will play a key role in ensuring the smooth operation of our Congress Squared Restaurant. We are seeking a highly motivated and experienced individual to join our team in a full-time Lead Server position.

Responsibilities:

  • Provide exceptional service to guests, ensuring their needs are met and exceeded.
  • Prepare itemized checks and accept payments in a timely and efficient manner.
  • Assist with opening and closing procedures, including setting up and clearing tables.
  • Work closely with the server team to ensure seamless service and high-quality guest experiences.
  • Perform additional duties as assigned by the supervisor or manager, including escorting guests to tables, preparing alcoholic beverages, and operating a cash register.

Qualifications:

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • TiPS certification required (will be provided by the hotel within the first month of employment).
  • Excellent communication and interpersonal skills, with the ability to work well in a fast-paced environment.
  • Ability to evaluate and select among alternative courses of action quickly and accurately.
  • Ability to work well in stressful high-pressure situations.

Benefits:

  • Competitive salary and benefits package, including medical, dental, and vision coverage.
  • Short-term and long-term disability income, term life, and AD&D insurance.
  • Paid time off and employee assistance program.
  • 401(k) retirement plan.

About Us:

The Westin Portland Harborview is a historic hotel located in the heart of Maine's largest city. We offer a unique blend of luxury and comfort, with stunning views of the harbor and Casco Bay. Our team is dedicated to providing exceptional service and creating memorable experiences for our guests.



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