Lead Restaurant Server
4 weeks ago
Job Summary:
As a Lead Server at the Westin Portland Harborview, you will play a key role in ensuring the smooth operation of our Congress Squared Restaurant. We are seeking a highly motivated and experienced individual to join our team in a full-time Lead Server position.
Responsibilities:
- Provide exceptional service to guests, ensuring their needs are met and exceeded.
- Prepare itemized checks and accept payments in a timely and efficient manner.
- Assist with opening and closing procedures, including setting up and clearing tables.
- Work closely with the server team to ensure seamless service and high-quality guest experiences.
- Perform additional duties as assigned by the supervisor or manager, including escorting guests to tables, preparing alcoholic beverages, and operating a cash register.
Qualifications:
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- TiPS certification required (will be provided by the hotel within the first month of employment).
- Excellent communication and interpersonal skills, with the ability to work well in a fast-paced environment.
- Ability to evaluate and select among alternative courses of action quickly and accurately.
- Ability to work well in stressful high-pressure situations.
Benefits:
- Competitive salary and benefits package, including medical, dental, and vision coverage.
- Short-term and long-term disability income, term life, and AD&D insurance.
- Paid time off and employee assistance program.
- 401(k) retirement plan.
About Us:
The Westin Portland Harborview is a historic hotel located in the heart of Maine's largest city. We offer a unique blend of luxury and comfort, with stunning views of the harbor and Casco Bay. Our team is dedicated to providing exceptional service and creating memorable experiences for our guests.
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