Senior Operations Manager

3 weeks ago


Portland, Maine, United States Pet Food Experts Full time

Pet Food Experts is a company that prioritizes relationships and people. We invest in building businesses, supporting individuals, and growing our industry with a thoughtful approach. Our focus is on creating deep, long-lasting value by putting people at the center of everything we do. This approach ultimately benefits both people and pets.

The Senior Operations Manager is responsible for overseeing all aspects of the Distribution Center. This leader will build and retain a highly skilled, motivated, and diverse team to deliver business, people, and community results in a rapidly changing supply chain environment.

Key Responsibilities:

  • Manage all operational and administrative elements of the Distribution Center to satisfy internal and external customer requirements.
  • Deliver on balanced Key Performance Indicators related to Safety, People, Quality, Delivery, and Cost.
  • Create labor and staffing plans, develop and maintain efficient workflow, train, coach, and motivate the management team, and monitor and evaluate the performance of the IB & OB Warehouse, Transportation, Facilities, and Inventory Teams.
  • Ensure team members' abilities to accurately perform essential functions through effective coaching, training, and cross-functional development while fostering a high degree of morale, diversity, and inclusion.
  • Provide appropriate levels of hands-on instruction and strategic direction to ensure employees have a clear path to operational success, including the development of the Leadership Team to effectively oversee the daily routines of their assigned team members.

Requirements:

  • Bachelor's degree in business management, industrial management, or a related field (preferred).
  • Lean/CI/Six Sigma preferred.
  • 5+ years of direct leadership experience in warehousing, receiving, inventory control, and shipping in a distribution environment.
  • 2+ years of transportation routing, delivery, and DOT/CDL compliance.

Benefits:

  • Competitive compensation package.
  • Excellent group health benefit programs, including medical, dental, and vision.
  • Health Care and Dependent Care Flexible Spending Accounts.
  • Company-paid basic life/AD&D, short- and long-term disability insurances.
  • Additional supplemental benefits with the convenience of weekly payroll deductions.
  • Flexible Time Off (unlimited days).
  • Paid Parental Leave.
  • Retirement savings plan with employer match.
  • Employee Assistance Program.
  • Employee pet perks discount program.

Pet Food Experts is an equal opportunity employer. We do not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status, or unfavorable discharge from military service.



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