Cannabis Sales Consultant
1 month ago
The Patient Care Advocate at Justice Cannabis Co. is responsible for delivering an exceptional customer experience. This role ensures all sales are compliant with state regulations and that customer needs are heard and met throughout the sales process.
Key Responsibilities- Ensure the consistent delivery of an exceptional customer experience
- Assist customers in product selection based on defined treatment plans and product availability
- Achieve daily/weekly sales objectives by fulfilling customer requests and looking for opportunities to introduce new and alternative products
- Educate customers on product attributes and usage
- Ensure customers are accurately logged into the patient tracking system
- Perform sales transactions in compliance with all regulations governing the sale of cannabis products
- Complete accurate sales documentation
- Ensure transactions are entered in point-of-sale and inventory management systems in compliance with state regulations
- Assist in maintaining a safe, clean, and organized dispensary environment
- Comply with all Justice Cannabis Co. policies, procedures, and practices governing sales and service
- Comply with all safety and security protocols for dispensary staff
- Perform administrative tasks as required
- Establish on-going relationships with dispensary customers
- Maintain knowledge of new and existing products via vendor training, documentation, and cross-training with management, pharmacists, and senior sales consultants
- Two or more years of experience working in a retail or hospitality environment with cash handling responsibility
- Demonstrated passion for delivering an exceptional customer experience
- Fast-paced, high-volume retail sales experience preferred
- Must possess a valid driver's license or state ID
- Must meet state requirements for affiliation
- Professional written and verbal communication and interpersonal skills
- Must have strong organizational skills, high attention to detail, and the ability to multi-task
- Actively model Justice Cannabis Co.'s values and code of conduct
- Build strong and effective internal, external, and cross-functional relationships
- Is committed to creating and maintaining a collaborative, fun, and productive work environment
- Actively participate in team building and cultural development activities
- Model honesty, integrity, and direct communication in daily tasks and interactions
- Must be computer literate with the ability to learn operational systems (Alpine IQ, Leaflogix, MJ Freeway, Veriscan, Microsoft Office, and Metrc, etc.)
- Experience working with Outlook email and Microsoft Office suite
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