ITAM Business Operations Specialist
6 days ago
Job Summary
The ITAM Business Operations Specialist will play a central role in the coordination of consulting resources and the efficient operation of the team. This role is responsible for managing project staffing allocations, project client reporting, and project closure. The ITAM Business Operations Specialist will interact with consultants, sales, project managers, and management to ensure the effective management of key operational workflows.
Key Responsibilities
- Manage real-time resource allocation and forecasting to ensure accurate resource availability
- Meet with management on a weekly basis to assign resources based on availability and skillset
- Provide regular updates on resource allocation and utilization to project managers, clients, and SHI leadership
- Identify potential risks in the form of over-resourced staff, under-utilized staff, or projects with resourcing risks
- Maintain a list and up-to-date knowledge of external contractor resources
Requirements
- Bachelor's degree
- Minimum 2-4 years of project management experience
- Experience using Resource Management software
- English proficiency
- Excellent organization and time management skills
- Ability to multitask and effectively balance short-term and long-term priorities
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