Managed Care Outreach Coordinator

2 weeks ago


Sacramento, California, United States Pacific Clinics Full time
About Pacific Clinics

Pacific Clinics is a leading nonprofit provider of behavioral and mental health services in California, serving over, employees and clients across the state.

Job Summary

We are seeking a highly organized and detail-oriented Managed Care Outreach Specialist to join our team. This role will play a critical part in engaging potential customers in managed-care and similar programs, working closely with our team to ensure seamless coordination and high-quality care.

Key Responsibilities
  • Provide administrative support to ensure programs meet customer, referral, payor, and staff support needs.
  • Assist with implementing internal processes to ensure accountability for fiscal and administrative operations.
  • Review and manage referrals, assignments, and deactivations.
  • Coordinate with other departments to meet reporting and compliance needs.
  • Manage authorizations and consult with finance and program managers on claims and billing issues.
  • Assist with program audits and customer contact to support clinical programs.
Requirements
  • High School Diploma or equivalent degree in a related field or equivalent work experience.
  • At least six months of experience in an administrative position or mental health field.
  • One year of experience in an administrative position or mental health field preferred.
  • Experience in a fast-paced environment with rapid changes.
  • Data management and visualization experience a plus.
About the Role

This is an exciting opportunity to join a dynamic team and contribute to the delivery of high-quality care to our clients. If you are a motivated and detail-oriented individual with a passion for healthcare, we encourage you to apply.



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