Customer Support and Sales Coordinator

1 week ago


Johnson City, Tennessee, United States The Assurance Group, Inc Full time

Position Overview: The Assurance Group, Inc. is seeking a dedicated Customer Support and Sales Coordinator to enhance our client experience through effective administrative support.

Key Responsibilities:

  • Provide exceptional assistance to clients by managing appointment reviews and guiding them through the appointment transfer process.
  • Handle updates, modifications, and new agent onboarding documentation with precision.
  • Ensure the accuracy of data entry and take corrective actions to maintain data integrity.
  • Document completed tasks, update databases, and manage the filing of essential documents.
  • Respond to client inquiries regarding document statuses and resolve any discrepancies or missing information.
  • Adhere to established processes to guarantee timely handling of documents and follow-ups.
  • Demonstrate quality management by ensuring thoroughness and accuracy in all tasks.
  • Maintain organizational support by following company policies and completing administrative duties punctually.
  • Utilize effective communication skills to present information clearly in various formats.
  • Possess a fundamental understanding of computer applications, including word processing and spreadsheet software.
  • Adapt to evolving business needs while maintaining a professional demeanor.

About Us: The Assurance Group, Inc. is committed to empowering individuals to safeguard their life, health, and financial well-being. We take pride in our supportive culture that values hard work and dedication.

We are an equal opportunity employer and welcome applicants from diverse backgrounds.



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