Cloud Technical Account Manager

2 days ago


San Diego, California, United States Amazon Full time
About the Role

We are seeking a highly skilled Technical Account Manager to join our AWS Enterprise Support team. As a Technical Account Manager, you will be responsible for providing technical guidance and support to our enterprise customers, helping them to achieve the greatest value from AWS services.

Key Responsibilities
  • Provide technical guidance and support to customers on the use of AWS services
  • Work with customers to identify and address technical challenges and opportunities
  • Develop and execute strategies to drive customer adoption and use of AWS services
  • Collaborate with internal teams to ensure seamless support and delivery of AWS services
Requirements
  • 7+ years of technical engineering experience
  • Experience in Informational Technology operations
  • Preferred qualifications include experience with operational parameters and troubleshooting for four or more of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Applications Development in a distributed systems environment
About AWS

AWS is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Why AWS?

We value diverse experiences and encourage candidates from all backgrounds to apply. If you're passionate about technology and customer success, we'd love to hear from you.



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