Server Representative
5 days ago
Job Summary:
The Melting Pot is seeking a skilled Server Representative to join our team. As a Server Representative, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.
Key Responsibilities:
- Guest Relations: Promote and maintain positive guest relations by being attentive, friendly, and responsive to their needs.
- Sales and Service: Suggestively sell wine and food products to enhance the guest experience and increase revenue.
- Service Sequences: Follow all service sequences to ensure efficient and timely service.
- Product Knowledge: Serve products according to standards and procedures, and be knowledgeable about our menu offerings.
- Rapport Building: Establish professional, hospitable rapport with each guest you serve to create a welcoming atmosphere.
- Compliance: Comply with local alcoholic beverage laws and regulations.
- Accountability: Account for every product served to maintain accuracy and prevent losses.
- Exceeding Expectations: Always strive to exceed guests' expectations and make their evening extra special.
- Sidework Assignments: Perform opening, running, and closing sidework assignments to maintain a clean and organized workspace.
Requirements:
- Excellent Communication Skills: Possess excellent communication skills to effectively interact with guests and colleagues.
- Teamwork: Demonstrate a willingness to work collaboratively as part of a team to achieve common goals.
- Adaptability: Be adaptable and flexible to meet the changing needs of the restaurant and guests.
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