Server Representative
5 days ago
Job Summary:
We are seeking a skilled Server to join our team at Great Wolf Lodge. As a Server, you will be responsible for providing exceptional customer service to our guests, ensuring their dining experience is memorable and enjoyable.
Key Responsibilities:
- Take Food and Beverage Orders: Present menus to guests, answer questions about menu items, and take orders in a timely and accurate manner.
- Serve Food and Beverages: Deliver food and beverages to guests in a friendly and efficient manner, ensuring that all orders are accurate and complete.
- Handle Transactions: Process payments, handle cash and credit transactions, and maintain a high level of accuracy with all financial transactions.
- Provide Excellent Customer Service: Respond to guest inquiries, resolve issues in a timely and professional manner, and ensure that all guests feel welcome and valued.
- Maintain a Clean and Safe Environment: Adhere to all health and safety protocols, maintain a clean and organized workspace, and report any maintenance or repair issues to management.
Requirements:
- High School Diploma or Equivalent: Required.
- Basic Mathematical Skills: Ability to handle cash and credit transactions accurately.
- Flexibility: Ability to work a variety of shifts, including nights, weekends, and holidays.
- Previous Experience: Previous experience in a food and beverage service role is preferred.
What We Offer:
- Competitive Pay and Benefits: We offer a competitive hourly rate and a comprehensive benefits package, including medical, dental, and vision insurance.
- Opportunities for Advancement: We offer opportunities for advancement and professional growth, including training and development programs.
- A Fun and Supportive Work Environment: We offer a fun and supportive work environment, with a team of dedicated and passionate individuals who are committed to providing exceptional customer service.
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