Restaurant Operations Manager

5 days ago


Newbury Park, California, United States Carl's Jr. Full time
Shift Leader Job Description

Akash Management, LLC, doing business as Carl's Jr., is a leading restaurant company that thrives on innovation, technology, and a highly trained workforce. Our commitment to excellence is evident in our relentless pursuit of delivering exceptional restaurant experiences for our guests.

This job posting provides an overview of what it's like to work in our restaurant, but it's not a comprehensive job description. Our team members perform a variety of tasks daily, and this posting doesn't list all the essential functions of the job.

Key Responsibilities
  • Provide exceptional guest service by delivering a quality product and setting an example of guest engagement through high energy and building lasting relationships.
  • Establish a culture of trust, ensuring honest, open, and direct communication throughout the organization.
  • Effectively plan, organize, and implement daily operational routines and activities, completing all required administrative duties and daily paperwork.
  • Supervise and perform closing and/or opening duties as directed by the Restaurant Management Team.
  • Support the goals, decisions, and directives of Restaurant Management.
  • Follow all POS comp procedures and cash handling procedures.
  • Resolve guest questions, complaints, and problems in a timely and efficient manner with management involvement.
  • Delegate shift responsibilities to employees and ensure proper completion of assigned tasks and checklists, setting high goals for team members and driving results.
Requirements
  • Must be 18 years of age.
  • Must have a high school diploma or equivalent.
  • Must have the ability to lift and/or move up to 40 lbs comfortably.
  • Able to stand for long periods, bend, and stoop.
  • Comfortable working occasionally in walk-in coolers and freezers.
  • Vision abilities to include distance, close, color, depth, peripheral, and the ability to adjust focus.
  • Ability to operate a computer and/or cash register.
  • Must be able to work around heat and work in close quarters with others, as well as handle various cleaning products.
  • Willing to cross-train on various positions within the restaurant.
Job Type
  • Full-time or part-time with flexible scheduling.


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