Customer Service Representative
2 days ago
Overview:
This is a Part-Time position that offers a unique opportunity to join a stable and growing organization. As a Customer Service Representative, you will be responsible for assisting Dayton Freight customers with various inquiries, including freight pickup requests, rate quotes, and shipment tracing.
Responsibilities:
- Assist the Service Center Manager with customer inquiries and requests.
- Take and deliver messages for the Service Center Manager and Account Managers.
- Provide assistance to Drivers with freight-related issues.
- Prepare bills of lading and delivery receipts.
- Maintain excellent communication with external and internal customers, as well as interline companies.
Qualifications:
- Proficient in Microsoft Office Programs.
- Excellent keyboarding skills.
- Experience working in a fast-paced environment with attention to detail.
- Ability to handle a high volume of phone calls.
- Exceptional communication and customer service skills.
- Legally eligible to work in the United States.
- Must be at least 18 years of age.
- Fluent in English.
Benefits:
- Competitive weekly pay.
- Quick advancement opportunities.
- Customized training program.
- Professional, positive, and people-centered work environment.
- Modern facilities.
- 401(k) plan with Company Match.
This is a Part-Time position, Monday - Friday, 6 PM - 9 PM.
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