Customer Service Representative

2 days ago


Mansfield, Ohio, United States Dayton Freight Full time

Overview:

This is a Part-Time position that offers a unique opportunity to join a stable and growing organization. As a Customer Service Representative, you will be responsible for assisting Dayton Freight customers with various inquiries, including freight pickup requests, rate quotes, and shipment tracing.

Responsibilities:

  • Assist the Service Center Manager with customer inquiries and requests.
  • Take and deliver messages for the Service Center Manager and Account Managers.
  • Provide assistance to Drivers with freight-related issues.
  • Prepare bills of lading and delivery receipts.
  • Maintain excellent communication with external and internal customers, as well as interline companies.

Qualifications:

  • Proficient in Microsoft Office Programs.
  • Excellent keyboarding skills.
  • Experience working in a fast-paced environment with attention to detail.
  • Ability to handle a high volume of phone calls.
  • Exceptional communication and customer service skills.
  • Legally eligible to work in the United States.
  • Must be at least 18 years of age.
  • Fluent in English.

Benefits:

  • Competitive weekly pay.
  • Quick advancement opportunities.
  • Customized training program.
  • Professional, positive, and people-centered work environment.
  • Modern facilities.
  • 401(k) plan with Company Match.

This is a Part-Time position, Monday - Friday, 6 PM - 9 PM.



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