Customer Service Representative
2 days ago
We are seeking a friendly and motivated Customer Service Representative to join our team at U-Haul. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they have a positive experience with our products and services.
Responsibilities:
Assist customers with U-Haul products and services, including rentals and equipment inspections.
Use smartphone-based technology to manage rentals and inventory.
Move and hook up U-Haul trucks and trailers.
Clean and inspect equipment on the lot, including checking fluid levels.
Answer questions and educate customers about products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane and drive a forklift, with certification offered through U-Haul upon employment.
Requirements:
Valid driver's license and ability to maintain a good driving record.
High school diploma or equivalent.
Available to work part-time, evenings, weekends, and holidays.
Able to be flexible with inside and outside duties, including sanitizing trucks.
Customer service and computer knowledge.
Work Environment:
The work involves moderate risks or discomforts, requiring special safety precautions, such as working around moving parts or machines, fumes, or irritant chemicals. May be required to use protective clothing or gear, such as masks, goggles, gloves, or shields.
Physical Demands:
The work requires some physical exertion, including long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul Offers:
We offer a range of benefits, including career stability, opportunities for advancement, mindset app reimbursement, gym reimbursement, health insurance and prescription plans, paid holidays, vacation, and sick days, life insurance, MetLaw legal program, MetLife auto and home insurance, discounts on Apple products, Dell computers, cell phone plans, hotels, and more, 401(k) savings plan, employee stock ownership plan (ESOP), 24-hour physician available for kids, dental and vision plans, business travel insurance, You Matter EAP, LifeLock identity theft protection, and critical illness/group accident insurance.
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