Senior Network Support Specialist
4 weeks ago
Adnet Systems, Inc. is seeking a highly skilled Network Support Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our network infrastructure, providing technical support and troubleshooting services to our customers.
Key Responsibilities:
- Monitor and maintain network performance, identifying and resolving issues in a timely manner.
- Provide technical support and assistance to customers, responding to their queries and resolving their issues.
- Collaborate with other teams to ensure seamless integration of network services and support.
- Stay up-to-date with the latest network technologies and best practices, applying this knowledge to improve our services.
Requirements:
- Strong knowledge of TCP/IP technology and network protocols.
- Hands-on experience with Cisco, Juniper, and Ciena network equipment.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
Preferred Qualifications:
- Knowledge of network monitoring tools and WAN protocols.
- Experience with Linux and other network operating systems.
- Current certifications in network administration or a related field.
Clearance:
- Public Trust clearance required.
Travel:
- Occasional travel to Greenbelt, Maryland may be required for training and meetings.
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