Restaurant Front Manager

2 weeks ago


West Chester, Pennsylvania, United States Four Dogs Tavern & Marshalton Inn Full time

GUEST SERVICES MANAGER

Four Dogs Tavern & Marshalton Inn are vibrant community dining establishments that embody the spirit of the neighborhood. Our venues offer a delightful culinary experience throughout the year, featuring inviting outdoor seating in warmer months and cozy indoor dining during the colder seasons. Since our inception, we have been dedicated to providing a fresh and seasonal American brasserie menu, inspired by French culinary traditions, crafted by our esteemed chef and owner.

We are in search of a dedicated and experienced professional to lead our front-of-house operations. The ideal candidate will have a proven track record in managing a bustling restaurant environment, showcasing a strong commitment to service excellence and guest satisfaction. A solid work ethic, outstanding organizational and communication skills, and a genuine passion for the hospitality industry are essential for this role.

KEY RESPONSIBILITIES:

  • Ensure operational excellence by implementing and maintaining high standards of productivity, quality, and customer service.
  • Oversee daily restaurant operations, ensuring all aspects run smoothly.
  • Conduct regular inspections to confirm the restaurant meets service and cleanliness standards.
  • Adhere to health and safety regulations to ensure a safe dining environment.
  • Assist in the recruitment, scheduling, training, and performance evaluation of staff.
  • Lead and inspire dining room and bar teams to enhance guest experiences and coordinate special events.
  • Maintain effective communication with guests through various channels.
  • Engage with regular patrons and special guests to foster relationships.
  • Monitor financial performance by managing costs and minimizing waste.
  • Perform additional duties as assigned to support restaurant operations.

QUALIFICATIONS:

  • A minimum of 3 years of experience in front-of-house restaurant management within a high-volume setting.
  • Availability for full-time work, including evenings, weekends, and holidays.
  • Proficient in Microsoft Office, POS systems, and menu management tools.
  • Experience in social media and website content management.
  • Possession of relevant food safety certifications.
  • Strong financial acumen for managing daily cash flow and banking tasks.

BENEFITS:

  • Comprehensive health care plan.
  • Paid time off, including vacation and sick leave.
  • Opportunities for training and professional development.

We are committed to delivering an exceptional dining experience through organization, efficiency, and a strong professional ethic. If you believe you possess the qualifications and passion for this role, we encourage you to submit your resume for consideration.



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