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Restaurant Operations Manager

2 months ago

West Chester, Pennsylvania, United States Jolene's Full time
Job Description

About Jolene's

Jolene's is a unique and upscale dining experience that offers a modern menu infused with classic French influence, alongside a thoughtfully curated wine program, as well as refined cocktail, liquor, and beer selections.

Job Summary

We are seeking a highly experienced and passionate Restaurant General Manager to join our team. The ideal candidate should embody strong leadership and communication skills, a passion for creativity and learning, the ability to teach and manage a team independently, and exceptional attention to detail regarding cleanliness, organization, and consistency.

Responsibilities

  • Recruit, train, and supervise restaurant staff
  • Create employee schedules to ensure adequate staffing at all times
  • Handle paperwork and other administrative duties
  • Maintain stock levels and order supplies when necessary
  • Manage the budget and keep relevant statistical and financial records
  • Ensure that the restaurant complies with all health, safety, and licensing regulations
  • Handle complaints, conflicts, questions, and suggestions from restaurant patrons and employees
  • Communication and collaboration with owner, vendors, bookkeepers and other stakeholders
  • Assistance with miscellaneous office functions, as needed
  • Reports and projects, as required

Qualifications

  • High school diploma or equivalent; associate or bachelor's degree preferred
  • 5+ years of experience in a restaurant with at least 2 years in supervisory roles
  • Extensive knowledge of wine varieties, production techniques, and flavor profiles is preferred.
  • Knowledge, experience, and passion for French cuisine is a bonus.
  • Able to stand for extended periods
  • Able to work a flexible schedule

Skills

  • Motivated, organized, able to multi-task, accurate, detail-oriented with the ability to work independently
  • Excellent communication and problem-solving skills
  • Team player with the ability to work with multiple players
  • Ability to handle and maintain confidential and sensitive information.

About Us

Jolene's is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We give consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.